Open Offices-Cool Concept or Not?

I read this WaPost article on open office concept earlier this week.  Makes me wonder who really vetted this whole open office concept.  It sounds good but after spending nearly 10+ years in shared office space, I finally got a private office in the early 1990s and have loved it.  Though this concept sure does alleviate the issues with moving employees and adjudicating whose desk is closer to the window, or they have 4 more inches of floor space than me.  I have not heard good feedback from employees who go into the office every day without a true roosting spot.  Also, your IT department better be dynamite and able to deal with all the electronic files as I don’t think employees will be carting paper files from cube to cube or table to table…